Our Mobile Clinic

FAQ’s

Who can use House Call Doctors?
House Call Doctors sees patients of all ages. Anybody can request a visit with House Call Doctors.
Do I have to pay for this service?
Yes. House Call Doctors accepts Visa, Master Credit or Debit Cards and ALL local major medical insurance policies. Payment is usually expected prior to the team arrival to your home.
What services does House Call Doctors provide?
Consider a house call similar to a visit to a walk-in clinic. The doctor is equipped with portable medical equipment to aid in diagnosis. Please see the next question for the limitations of a house call.
What are the limitations of a house call?

During a house call, doctors are limited to their clinical skills and portable equipment. Unfortunately, they do not have the benefit of a lab or imaging facilities, therefore a house call is not always as comprehensive as a clinic visit or an ER visit. It is important to note that there are NO EMERGENCY HOUSE CALLS, please call 919 or 302-4747 in the event of an emergency.

Can more than one person be seen in the same household?
Yes. The doctor can see multiple persons in a given household. Please let us know how many people need to be seen at the time of booking. Discounts are available for multiple patients in the same household.
Who are the doctors doing house calls?
Our Physicians are Bahamas Medical Council licensed general and emergency physicians. All physicians are carefully screened by House Call Doctors.
Can I request a visit for someone else?
Yes. Any person authorized by the patient can request a visit. Sometimes an individual will want to arrange a visit for a friend or family member.
When will the doctor arrive?
You will usually be seen the same day that you book an appointment (unless you specify that you would like to be seen on a different day). The doctor’s arrival time will depend on their route, call volume, and on traffic. The doctor or doctor’s assistant will contact you prior to coming to confirm the arrival time with you.
What if I need to go to the Emergency Room?
If the doctor believes that your condition is serious enough that you need to go to the Emergency Room, they will advise you to do so. In life or limb threatening situations, the doctor can call the ambulance on your behalf.
Can the House call Doctor Service replace my primary care doctor?
No. House call doctors cannot and should not be a substitute for a regular primary care physician. If you are looking for a family doctor, it is best to ask friends and family members for a referral or visit your nearest public clinic.
What if I am not happy with the doctor’s service?
House Call Doctors aims to provide you with high quality medical care. Doctors always try to treat you with care and respect. At times, patients may disagree with a doctor’s diagnosis or management plan. If, for whatever reason, you are not satisfied with the house call, please do not hesitate to contact us with your feedback.
Who can use House Call Doctors?
House Call Doctors sees patients of all ages. Anybody can request a visit with House Call Doctors.
Do I have to pay for this service?
Yes. House Call Doctors accepts Visa, Master Credit or Debit Cards and ALL local major medical insurance policies. Payment is usually expected prior to the team arrival to your home.
What services does House Call Doctors provide?
Consider a house call similar to a visit to a walk-in clinic. The doctor is equipped with portable medical equipment to aid in diagnosis. Please see the next question for the limitations of a house call.
What are the limitations of a house call?

During a house call, doctors are limited to their clinical skills and portable equipment. Unfortunately, they do not have the benefit of a lab or imaging facilities, therefore a house call is not always as comprehensive as a clinic visit or an ER visit. It is important to note that there are NO EMERGENCY HOUSE CALLS, please call 919 or 302-4747 in the event of an emergency.

Can more than one person be seen in the same household?
Yes. The doctor can see multiple persons in a given household. Please let us know how many people need to be seen at the time of booking. Discounts are available for multiple patients in the same household.
Who are the doctors doing house calls?
Our Physicians are Bahamas Medical Council licensed general and emergency physicians. All physicians are carefully screened by House Call Doctors.
Can I request a visit for someone else?
Yes. Any person authorized by the patient can request a visit. Sometimes an individual will want to arrange a visit for a friend or family member.
When will the doctor arrive?
You will usually be seen the same day that you book an appointment (unless you specify that you would like to be seen on a different day). The doctor’s arrival time will depend on their route, call volume, and on traffic. The doctor or doctor’s assistant will contact you prior to coming to confirm the arrival time with you.
What if I need to go to the Emergency Room?
If the doctor believes that your condition is serious enough that you need to go to the Emergency Room, they will advise you to do so. In life or limb threatening situations, the doctor can call the ambulance on your behalf.
Can the House call Doctor Service replace my primary care doctor?
No. House call doctors cannot and should not be a substitute for a regular primary care physician. If you are looking for a family doctor, it is best to ask friends and family members for a referral or visit your nearest public clinic.
What if I am not happy with the doctor’s service?
House Call Doctors aims to provide you with high quality medical care. Doctors always try to treat you with care and respect. At times, patients may disagree with a doctor’s diagnosis or management plan. If, for whatever reason, you are not satisfied with the house call, please do not hesitate to contact us with your feedback.

To Learn More about House Call Doctors Visit Our Website.

Bahamas Wellness Clinic Health System

A Bahamas where the majority of its people live free of preventable illnesses

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